Insight7
freemiumInsight7 helps sales, customer experience, and quality assurance teams evaluate every call at scale. It imports and transcribes conversations, detects patterns and risks across interactions, and delivers coaching suggestions and reports so leaders can improve performance and compliance without slogging through recordings.
Visit Insight7Key Features
AI-Powered Coaching Tips
Receive personalized, AI-generated feedback tailored to individual coaching styles and each representative’s specific development areas.
Comprehensive Quality Assurance
Replace random sampling with full call evaluation. Automatically flag risky behavior, extended silence, sentiment shifts, and resolution gaps across every call.
Real-Time Dashboards
Monitor performance metrics, sentiment analysis, silence patterns, and compliance signals at a glance, with enterprise-wide visibility into trends over time.
Instant Alerts
Receive automatic notifications when key moments, compliance issues, or critical situations requiring immediate attention occur during calls.
Automated Transcription
Transcribes audio and video in 60+ languages for quick, searchable records.
Reporting and Visualization
Generates scorecards, charts, and journey maps to support better decisions.
Security and Compliance
Enterprise-grade encryption with support for HIPAA and GDPR requirements.
Pricing
Starter
- $19 per month. Includes 1 user
- 10 call or transcript analyses
- 1 project analysis
- English-only transcription
- basic dashboards
- and live chat support — ideal for individuals exploring call insights.
19$ /mo
Get StartedPro
- $99 per month. Adds 50 call analyses
- 4 projects
- multilingual transcription in 60+ languages
- reports and scorecards
- evaluation templates
- and live chat — designed for professionals managing more volume.
Categories:
Sales assistantTranscriberCustomer support
